What do home-Sitters, hormone consultants, hypnotherapists and funeral directors have in common?
They all use a call-answering service and they know that 80% of callers would rather move down the listings than leave a voicemail message.
Our contact centre is a hive of activity around the clock. Facilitating engineer call outs, call transferring, over flow capture or providing BCP’s for large facilities management companies, the construction sector, and local councils and mainstream charities is what we do. However, we have many less obvious clients in the fields of broadcasting, arcade machine maintenance, hover-craft rental and independent ATM providers. The list is as wide as it is long.
Answer: Anyone who prefers not to answer calls 24 hrs or wants to save on hiring night staff.