Help at hand

360º Social Values

The best part is our employees tend to stick around and have gone the duration.

Corporate Social Responsibility is about the social impact and the contribution to society a company makes within the framework of its business operations.

But going beyond the buzzword and compliance with the Social Value Act, as a company we believe that charity really does start at home. Although the business operates on a national level and so do a few of the charities we work with, our particular focus is on giving back regionally both through our business practices as well as fundraising.

Local Charities

Besides the many fundraising events we hold, The Contact People donate up to 10% of profit to charity once the financial year has been finalised.

We let the staff suggest the charities they would like to see as beneficiaries and in the past have included a local food bank, the Hoylake Wildcats which is a local basketball team for disabled children, KIND a Liverpool children’s charity, and on a wider scale Cancer Research, Lymphoma and Leukaemia Research, and Compassion UK which is a charity dedicated to helping third world children in poverty.


MacMillan coffee mornings are a regular occurrence and the money raised is always matched pound for pound by MD Brian King. The run up to Christmas is also always a busy time at the contact centre where we concentrate our efforts on active charitable involvement and fundraising in the choice of charity for that year, as we believe it’s a time to reflect on how lucky we are and find ways to share it with those less fortunate.

We Actively…

Create vocational and mentoring opportunities
for people from the local labour market

Support our staff through our Continuing
Professional Development programme

Support the local economy by using local
suppliers and paying them promptly

Promote environmental policies by reducing
waste and maximising recycling

Promote fair pricing for goods and services to enable
value for money and continuity of business services

Reinforce our commitment to social responsibility
by enabling our customers’ Social Responsibilities
practices through the handling of their business

So as you can see we pack a punch for a company
of its size in the stakes of giving back.

I just wanted to give you some feedback for your team with regards to the migration of all of our contracts over to the Out of Hours service. I must say that the whole transition has gone very smoothly indeed and I am delighted that its gone without a hitch. Please pass on our compliments to your team who are providing a first class service for us!

Bilfinger Europa Facility Management Ltd

Joanne Prendergast

Customer Support Centre Manager

Contact Us

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Pop-in for a chat

You can email or call us, or alternatively, pop in to see us and we can talk through everything. We look forward to meeting you soon.

The Contact People Ltd

3B Wavertree Boulevard South

Wavertree Technology Park



L7 9PF