This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of Data Subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
The Contact People Limited is pleased to provide the following Privacy Notice:
The Contact People Limited uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which The Contact People Limited believes may be of interest to you and your business. In you making initial contact you consent to The Contact People Limited maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. The Contact People Limited also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, The Contact People Limited will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. The Contact People Limited may from time to time use such information to identify its visitors. The Contact People Limited may also collect statistics about the behavior of visitors to its website.
Any information The Contact People Limited holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
The Contact People Limited will only collect the information needed so that it can provide you with marketing and consulting services, this agency does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that The Contact People Limited has purchased from a third-party list broker, on behalf of a client.
Legal basis for processing any personal data
To meet The Contact People Limited’s contractual obligations to clients and to also respond to marketing enquiries.
Legitimate interests pursued by The Contact People Limited and/or its clients
To promote the marketing and consulting services offered by The Contact People Limited and/or to market the services and/or products offered by The Contact People Limited’s existing clients.
Through agreeing to this privacy notice you are consenting to The Contact People Limited processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing email@example.com or by writing to us, see last section for full contact details.
The Contact People Limited may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. The Contact People Limited requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
The Contact People Limited do not broker or pass on information gained from your engagement with the agency without your consent. However, The Contact People Limited may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. The agency may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of The Contact People Limited, its clients and/or the wider community.
The Contact People Limited will process personal data during the duration of any contract and will continue to store only the personal data needed for a maximum of seven years after the contract has expired to meet any legal obligations. After seven years any personal data not needed will be deleted.
Client Data is held in UK using different (multiple) servers and also within the CRM Management system we currently use which is Zoho Corporation.
Your rights as a data subject
At any point whilst The Contact People Limited is in possession of or processing your personal data, all data subjects have the following rights:
In the event that The Contact People Limited refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
The Contact People Limited at your request can confirm what information it holds about you and how it is processed.
You can request the following information:
To access what personal data is held, identification will be required
The Contact People Limited will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If The Contact People Limited is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to firstname.lastname@example.org or by writing to us at the address further below.