The best part is our employees tend to stick around and have gone the duration. Mostly, our dedicated Senior Management and Team Leaders have been with us between 10-20 years which is a good sign that they’re happy, stimulated and enjoying their work. Their involvement in the company and ground-breaking campaigns we’ve taken on over the years has made experts out of them; from large-scale privatisations to bespoke services for entrepreneurs.
We work closely with our clients, designing the software, scripts and training with their cooperation. Initial and any ongoing training is undertaken in-house and our call-handlers are trained to maintain high quality standards and treat callers with patience and dedication, operating as an extension of our clients’ businesses.