We the Contact People are a 24-hour Contact Centre- What sets us apart from the rest you may ask? Well, we’re medium sized, set on the outskirts of Liverpool, and have over 20 years experience in the industry, with a friendly and personable approach atypical to call-centre rigidity. Our dedicated staff have a habit of sticking around too, which is a good sign.
We envision ourselves as an extension of your business ran to the highest standards.
Offering bespoke services in- call-handling/ Live Chat/ Social Media; because we understand that business needs widely vary.
Shifts are broken down into day, evening and night to create full coverage, therefore clients can choose from out of hours only, total call-activity, and call over-spill capture.
Equally, flexibility extends to packages which range from basic reception service to emergency call-out & case escalations.
We specialise in multiple sectors including local councils, charities, the travel sector, security & alarms, healthcare, facilities management, & many more…
Whether the nature of your business be B2B or B2C, a small or large company, we would be more than happy to accommodate you.
We’re invisible, but invaluable.