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Internet Retail and Live Chat : According to the Office for National Statistics, a study conducted between 2008 and 2015 has shown a large increase in online shopping. The study demonstrates an increase from 57% to 77% made by men, and 49% to 75% by women, although this gap is said to be narrowing. Even ages 55 to 64 who purchased goods and services online increased from 45% to 69% between 2008 and 2015, with the largest proportions of sales being in the retail sector.
By: Contact People • 3rd May 2016
