Who uses a 24 Hr Contact Centre?

December 8, 2015 4:11 pm Published by

What do home-Sitters, hormone consultants, hypnotherapists and funeral directors have in common?  They all use a call-answering  service and they…

What We Do

December 1, 2015 1:59 pm Published by

24 hour UK Contact Centre who deal with your clients on your behalf Professional call-handlers with a management team always on-hand who are…

Charity Shoe Box Appeal

November 18, 2015 3:38 pm Published by

The Contact People Ltd. have made a contribution to Operation Christmas Child which is run by Samaritans Purse as our…

Medical Suppliers News

August 24, 2015 1:57 pm Published by

Invisible yet Invaluable   Our clients rely on our discretion, as our slogan suggests, so we’ll refrain from naming all…

Contact centre background

August 11, 2015 1:25 pm Published by

Based in Merseyside, our contact centre is a 24-hour operation open year-round. With proven success-rates, we have 20-plus years of…


August 11, 2015 1:24 pm Published by

We work closely with our clients, designing the software and scripts with their cooperation, and our operators are trained to…

We NEVER close
Open 24/365

80% of callers don’t
leave a voicemail


Our Services


Our 24 hr phone answering service customised to your business needs.

Emergency Call-Outs

24 hour support for fault management, call outs, lone-worker support, engineer callouts.

Live Chat
& Social Media

Your live chat and social media handled 24/7 by professional individuals.

Other contact
Centre functions

Our contact centre has the capacity to manage multilingual calls, manage card payments and work in conjunction with cart abandonment sites.


24 Hour
Contact Centre

We represent our customers by providing cover for emergency call-outs, lone-worker monitoring, general over-spill and out of hours coverage made to suit the specification of our clients, as well as handling the total call activity for many clients.

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