Top 5: functions of a contact centre
January 7, 2016 3:23 pm
Call centres are multi-functional and unusual in the sense that they do not follow conventional…
The Contact people
Invisible yet invaluable
Blog
Who uses a 24 Hr Contact Centre?
December 8, 2015 4:11 pm
What do home-Sitters, hormone consultants, hypnotherapists and funeral directors have in common? They all use a call-answering service and they…
Call-outsoucing- World of Franchise
December 1, 2015 2:27 pm
What We Do
December 1, 2015 1:59 pm
24 hour UK Contact Centre who deal with your clients on your behalf Professional call-handlers with a management team always on-hand who are…
Charity Shoe Box Appeal
November 18, 2015 3:38 pm
The Contact People Ltd. have made a contribution to Operation Christmas Child which is run by Samaritans Purse as our…
The benefits of outsourcing Live Chat
October 12, 2015 4:36 pm
As you know, we’re a 24-hour Contact Centre and our function is to act as an extension of your business…
Medical Suppliers News
August 24, 2015 1:57 pm
Invisible yet Invaluable Our clients rely on our discretion, as our slogan suggests, so we’ll refrain from naming all…
Invisible Yet Invaluable- Confidentiality in Business
August 21, 2015 2:32 pm
Discretion in business is something we rely on across the sectors a good deal more than we care to imagine.…
Contact centre background
August 11, 2015 1:25 pm
Based in Merseyside, our contact centre is a 24-hour operation open year-round. With proven success-rates, we have 20-plus years of…
More…
August 11, 2015 1:24 pm
We work closely with our clients, designing the software and scripts with their cooperation, and our operators are trained to…
We NEVER close
Open 24/365
80% of callers don’t
leave a voicemail
Who uses a 24 Hr Contact Centre?
December 8, 2015 4:11 pm
What do home-Sitters, hormone consultants, hypnotherapists and funeral directors have in common? They all use a call-answering service and they…
Call-outsoucing- World of Franchise
December 1, 2015 2:27 pm
What We Do
December 1, 2015 1:59 pm
24 hour UK Contact Centre who deal with your clients on your behalf Professional call-handlers with a management team always on-hand who are…
Charity Shoe Box Appeal
November 18, 2015 3:38 pm
The Contact People Ltd. have made a contribution to Operation Christmas Child which is run by Samaritans Purse as our…
The benefits of outsourcing Live Chat
October 12, 2015 4:36 pm
As you know, we’re a 24-hour Contact Centre and our function is to act as an extension of your business…
Medical Suppliers News
August 24, 2015 1:57 pm
Invisible yet Invaluable Our clients rely on our discretion, as our slogan suggests, so we’ll refrain from naming all…
Invisible Yet Invaluable- Confidentiality in Business
August 21, 2015 2:32 pm
Discretion in business is something we rely on across the sectors a good deal more than we care to imagine.…
Contact centre background
August 11, 2015 1:25 pm
Based in Merseyside, our contact centre is a 24-hour operation open year-round. With proven success-rates, we have 20-plus years of…
More…
August 11, 2015 1:24 pm
We work closely with our clients, designing the software and scripts with their cooperation, and our operators are trained to…
We NEVER close
Open 24/365
80% of callers don’t
leave a voicemail
24 Hour
Contact Centre
We represent our customers by providing cover for emergency call-outs, lone-worker monitoring, general over-spill and out of hours coverage made to suit the specification of our clients, as well as handling the total call activity for many clients.
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