Internet Retail and Live Chat : According to the Office for National Statistics, a study conducted between 2008 and 2015 has shown a large increase in online shopping. The study demonstrates an increase from 57% to 77% made by men, and 49% to 75% by women, although this gap is said to be narrowing. Even ages 55 to 64 who purchased goods and services online increased from 45% to 69% between 2008 and 2015, with the largest proportions of sales being in the retail sector.
Retail & Services : How do we add real time to your business? Remain responsive to your customers at peak buying times: Outsource calls & live chat for out of hours. We also work with cart abandonment sites to retrieve website visitors & convert hits into sales.
Is your company prepared for the next disaster to hit the travel sector? : Remember the mayhem of Summer 2015? The Eurotunnel train service incurred severe delays and miles of congestion due to strikes, fires and security issues regarding migrants that resulted in the closure of the tunnel.
Certification Number 9166