Interview with Brian King FIDM FIoD Managing Director at The Contact People
May 26, 2016 1:28 pm
How many years have you been in the business? I’ve been involved in call centres and mail order-processing for…
The Contact people
Invisible yet invaluable
Blog
Internet Retail and Live Chat
May 3, 2016 4:37 pm
According to the Office for National Statistics, a study conducted between 2008 and 2015 has shown a large increase…
The Contact People Ltd. has its own Horse
April 7, 2016 12:20 pm
This is Rosie who we sponsor, she competed in the Dressage Winter National Championships in Gloucestershire where her and her rider…
Retail & Services
March 4, 2016 1:06 pm
Remain responsive to your customers at peak buying times: Outsource calls & live chat for out of hours. We also…
Is your company prepared for the next disaster to hit the travel sector?
March 1, 2016 12:40 pm
Ash clouds, blizzards, migrant crisis & strikes… Remember the mayhem of Summer 2015? The Eurotunnel train service incurred severe delays and…
Why Outsource Call-Handling for Facilities Management
February 26, 2016 11:09 am
_ Once you’ve weighed up the costs and logistics, what are the advantages of outsourcing? Familiarity of industry knowledge …
Why Live Chat & Social Media Coverage is Important
February 25, 2016 11:24 am
_ -5 REASONS- You only have to take a walk down the high street or glance at your teenager…
Let Your Website Do the Work
February 23, 2016 3:43 pm
The Contact People Ltd. have teamed up with a highly successful cart abandonment site to offer you a service that increases business revenue. Combine Optileads’ market leading software with our call-handlers…
DO YOU HAVE AN ADEQUATE BUSINESS CONTINUITY PLAN?
February 8, 2016 1:20 pm
REMAIN RESPONSIVE WITH A 24 HOUR BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN BCP’s are developed by defining potential risks to…
The Contact people Ltd. are recruiting
January 13, 2016 1:59 pm
We NEVER close
Open 24/365
80% of callers don’t
leave a voicemail
Internet Retail and Live Chat
May 3, 2016 4:37 pm
According to the Office for National Statistics, a study conducted between 2008 and 2015 has shown a large increase…
The Contact People Ltd. has its own Horse
April 7, 2016 12:20 pm
This is Rosie who we sponsor, she competed in the Dressage Winter National Championships in Gloucestershire where her and her rider…
Retail & Services
March 4, 2016 1:06 pm
Remain responsive to your customers at peak buying times: Outsource calls & live chat for out of hours. We also…
Is your company prepared for the next disaster to hit the travel sector?
March 1, 2016 12:40 pm
Ash clouds, blizzards, migrant crisis & strikes… Remember the mayhem of Summer 2015? The Eurotunnel train service incurred severe delays and…
Why Outsource Call-Handling for Facilities Management
February 26, 2016 11:09 am
_ Once you’ve weighed up the costs and logistics, what are the advantages of outsourcing? Familiarity of industry knowledge …
Why Live Chat & Social Media Coverage is Important
February 25, 2016 11:24 am
_ -5 REASONS- You only have to take a walk down the high street or glance at your teenager…
Let Your Website Do the Work
February 23, 2016 3:43 pm
The Contact People Ltd. have teamed up with a highly successful cart abandonment site to offer you a service that increases business revenue. Combine Optileads’ market leading software with our call-handlers…
DO YOU HAVE AN ADEQUATE BUSINESS CONTINUITY PLAN?
February 8, 2016 1:20 pm
REMAIN RESPONSIVE WITH A 24 HOUR BUSINESS CONTINUITY AND DISASTER RECOVERY PLAN BCP’s are developed by defining potential risks to…
The Contact people Ltd. are recruiting
January 13, 2016 1:59 pm
We NEVER close
Open 24/365
80% of callers don’t
leave a voicemail
24 Hour
Contact Centre
We represent our customers by providing cover for emergency call-outs, lone-worker monitoring, general over-spill and out of hours coverage made to suit the specification of our clients, as well as handling the total call activity for many clients.
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