Internet Retail and Live Chat

May 3, 2016 4:37 pm Published by

  According to the Office for National Statistics, a study conducted between 2008  and 2015  has shown a large increase…

Retail & Services

March 4, 2016 1:06 pm Published by

  Remain responsive to your customers at peak buying times: Outsource calls & live chat for out of hours. We also…

Let Your Website Do the Work

February 23, 2016 3:43 pm Published by

  The Contact People Ltd. have teamed up with a highly successful cart abandonment site to offer you a service that increases business revenue. Combine Optileads’ market leading software with our call-handlers…

We NEVER close
Open 24/365

80% of callers don’t
leave a voicemail


Our Services


Our 24 hr phone answering service customised to your business needs.

Emergency Call-Outs

24 hour support for fault management, call outs, lone-worker support, engineer callouts.

Live Chat
& Social Media

Your live chat and social media handled 24/7 by professional individuals.

Other contact
Centre functions

Our contact centre has the capacity to manage multilingual calls, manage card payments and work in conjunction with cart abandonment sites.


24 Hour
Contact Centre

We represent our customers by providing cover for emergency call-outs, lone-worker monitoring, general over-spill and out of hours coverage made to suit the specification of our clients, as well as handling the total call activity for many clients.

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