Bespoke services are designed for individual clients by developing software and staff-training with and for them. Meeting clients needs and enhancing their performance as well as our own is our approach, and the reason why we see clients as business partners rather than just customers.
Vodafone have used the services of The Contact People for over ten years; that in itself shows the confidence we have in the quality of support we receive, such a vital ingredient to maintaining the image and reputation of the Vodafone brand.
The Contact People provide us with a genuine 24/7/365 facility; maintain the highest standards of service, and just as importantly, respond immediately to any challenges we may give them.
Absorbing call over-flow through to handling total call activity on behalf of our clients around the clock.
Services range from basic answer service, call transfer, through to Lone Worker Support, case escalations, emergency call-cover, and Business Continuity Plans.
Software development and staff training are incorporated and create a service designed to support and grow your business.