The Contact people
Invisible yet invaluable
Bespoke ServicesBusiness needs vary in nature and model. We understand this and our vision is to accommodate by remaining flexible and offering bespoke packages of service.
Bespoke services are designed for individual clients by developing software and staff-training with and for them. Meeting clients needs and enhancing their performance as well as our own is our approach, and the reason why we see clients as business partners rather than just customers.
Speed and flexibility is what we pride ourselves on here at the Contact People. Options and combinations of service are versatile, with guidance and discussion offered in order to set targets, followed by a speedy and fluid integration.
- Absorbing call over-flow through to handling total call activity on behalf of our clients around the clock
- Services range from basic answer service, call transfer, through to Lone Worker Support, case escalations, emergency call-cover, and Business Continuity Plans.
- Software development and staff training are incorporated and create a service designed to support and grow your business
We can manage your Live Chat, and also provide a helplines for many of our clients. It’s a vital service which our talented team of experienced call-handlers are well versed at delivering across a range of sectors and companies.
We NEVER close
Open 24/365
80% of callers don’t
leave a voicemail
Business needs vary in nature and model. We understand this and our vision is to accommodate by remaining flexible and offering bespoke packages of service.
Bespoke services are designed for individual clients by developing software and staff-training with and for them. Meeting clients needs and enhancing their performance as well as our own is our approach, and the reason why we see clients as business partners rather than just customers.
Speed and flexibility is what we pride ourselves on here at the Contact People. Options and combinations of service are versatile, with guidance and discussion offered in order to set targets, followed by a speedy and fluid integration.
- Absorbing call over-flow through to handling total call activity on behalf of our clients around the clock
- Services range from basic answer service, call transfer, through to Lone Worker Support, case escalations, emergency call-cover, and Business Continuity Plans.
- Software development and staff training are incorporated and create a service designed to support and grow your business
We can manage your Live Chat, and also provide a helplines for many of our clients. It’s a vital service which our talented team of experienced call-handlers are well versed at delivering across a range of sectors and companies.
We NEVER close
Open 24/365
80% of callers don’t
leave a voicemail
24 Hour
Contact Centre
We represent our customers by providing cover for emergency call-outs, lone-worker monitoring, general over-spill and out of hours coverage made to suit the specification of our clients, as well as handling the total call activity for many clients.
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