Our vision is to design with and for our clients, a service that will support and grow their business.
Our team has the emotional intelligence and understanding to manage complex situations
and design bespoke call paths, making us not just your average contact centre.
Established in the same location for over 25 years, The Contact People are currently providing front line professional contact for a diverse range of clients, all benefiting from our services which are adapted to meet their needs and requirements.
Our vision is to design with and for our clients a service that will support and grow their business.
Callers receive a personal response every time and any time, because we know that you never get a second chance to make a first impression.
Bespoke Services range from straightforward message taking, to the complexities and demands of a 24 hour Emergency Response that requires on-call dispatch and lone worker safety checks. In addition to call handling, we can also handle incoming emails and live chat enquiries on your behalf.
Options of 24 hour coverage, out of hours only, and over flow-capture are available to suit.