Our vision is to design with and for our clients, a service that will support and grow their business.
Our team has the emotional intelligence and understanding to manage complex situations
and design bespoke call paths, making us not just your average contact centre.
Vodafone
Vodafone have used the services of The Contact People for over ten years; that in itself shows the confidence we have in the quality of support we receive, such a vital ingredient to maintaining the image and reputation of the Vodafone brand. The Contact People provide us with a genuine 24/7/365 facility; maintain the highest standards of service, and just as importantly, respond immediately to any challenges we may give them.
DMA GROUP
We always find The Contact People very quick to respond and always very polite. We always receive helpful, prompt responses to any queries, and our daily report is always sent through without fail. We would highly recommend their services.
Rebecca Edgell
Group Customer Care Manager
Established in the same location for over 25 years, The Contact People are currently providing front line professional contact for a diverse range of clients, all benefiting from our services which are adapted to meet their needs and requirements.
Our vision is to design with and for our clients a service that will support and grow their business.
Callers receive a personal response every time and any time, because we know that you never get a second chance to make a first impression.
Bespoke Services range from straightforward message taking, to the complexities and demands of a 24 hour Emergency Response that requires on-call dispatch and lone worker safety checks. In addition to call handling, we can also handle incoming emails and live chat enquiries on your behalf.
Options of 24 hour coverage, out of hours only, and over flow-capture are available to suit.
You can email or call us, or alternatively, pop in to see us and we can talk through everything. We look forward to meeting you soon.
3B Wavertree Boulevard South
Wavertree Technology Park
Liverpool
Merseyside
L7 9PF
